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Thread: Reward night stay but credit card was charged
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Old May 18, 2017, 7:31 pm
  #7  
jerry a. laska
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Join Date: Oct 1999
Location: Juneau, Alaska.
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Originally Posted by jp2002
Yes... I have spoken with over 6 different people (2 from the hotel and 4 from Hilton Guest Services) but I don't understand why they don't get it.
Are you sure you didn't adjust the points/money rate using the new slider? I'm not seeing any points rates that low for that hotel.
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