FlyerTalk Forums - View Single Post - Reward night stay but credit card was charged
Thread: Reward night stay but credit card was charged
View Single Post
Old May 18, 2017, 4:59 pm
  #5  
jp2002
 
Join Date: Aug 2014
Location: San Francisco
Programs: AA EXP, HH Gold, SPG Gold, Marriot Silver
Posts: 39
Originally Posted by Kacee
If there's no cash portion shown under "Total for Stay" then all they are supposed to charge are the points.

If they won't refund your money, I would dispute the charge.
Yes... I have spoken with over 6 different people (2 from the hotel and 4 from Hilton Guest Services) but I don't understand why they don't get it.
jp2002 is offline  
Reply