Originally Posted by
trouble747
The restaurant probably could have corrected the error, as well.
Originally Posted by
mhdena
IMO this should have been handled with the restaurant.
Exactly. It's probably an honest mistake, and restaurants are usually happy to correct an error like that.
My policy with overcharges and similar issues is that I give the business exactly one chance to fix the problem. If they don't fix it in a reasonable amount of time, I don't continue to bother with them, but rather just file a dispute with the credit card bank online. I have yet to be disappointed.