Originally Posted by
codyc1515
What use is a full refund? Case in point: you paid $800 for a business flight and they give you a full refund, the flight on a competing airline now costs $1400 as it is last minute. This is an absolute copout. I mean, if they offer a downgrade plus comp I would probably be happy, although somewhat annoying having taken the detour from Christchurch.
Agree, the full refund is not much use. The problem with compensation is that it is way less than the real fare difference, and in my case it goes straight back to the people who paid. So I'm stuck in the middle seat an an A320 with no compensation. And if it happens too often they could well assume I'm happy in economy and change the travel policy. I would much rather be given business class on another airline.