Originally Posted by
GreenWing
What's with the crappy new everything at Hampton?
Hamptons seem to be undergoing renovations designed to make them less user-friendly to anyone staying there more than one night at a time. No more drawers - now just some wire baskets for "storage". Thin carpet or laminate laid directly on concrete for some of the hardest floors imaginable. And yes, crappier bedding. I've seen similar "renovations" at Hilton Garden Inns too - it feels like Hilton is cheaping out on their hotels in a big way these days. I just stayed at a Hampton in Kansas City and there were no linens or pillows for the sofa bed, the air conditioning could barely cool the room, and housekeeping would only clean rooms of checkouts. Since I was there for a week, it was an exercise in frustration just to get some fresh towels and coffee for the room. .
This is completely contrary to my recent experiences at a very new Hampton.
The Hampton I frequent has full-glass, walk-in showers with subway tile and sliding doors. It has 50" TVs in every room. Every lamp and bed-side table has multiple outlets (110V and USB) attached. The floors in the entry-way and bathroom are wood-look ceramic tile.
The differentiation across the same brand may be driven by the private ownership? Hampton's brand standards can be met by outfitting the rooms in many different ways.