mother-in-law was so incensed at having to pay for seat assignment on Trans-Atlantic business class tickets, she cancelled the return flight and rebooked on Singapore Airlines business class.(even when that means having to fly from LHR to FRA, connecting to SQ FRA-JFK)

She used so many vulgar and curse words when talking about British Airways...(words I can't repeat in public)

Also, she doesn't seem to under the concept of not killing the messenger who bears bad news... so she now partly blames me for British Airways charging for seat assignment for TATL business class.(what the... )