Originally Posted by Carpboy823

I've checked in to two different hotels this week so far (and have a third stay starting tomorrow), and so far I haven't gotten my "Your Extras" selection after check-in for either stay - I have Starbucks $5 gift card selected as my choice. I asked the front desk at the first hotel about this, and they said they have no control over it (and really didn't know about the program's existence). When I called Choice Privileges support, they said I would need to wait until 72 hours after check-out for each stay to rectify. All of my previous stays have generated the egift card as expected, and I double-checked that my selection was still present in my profile.

Is anyone else having issues this week? ChoiceHotels, can you help out?