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Thread: How to make a complaint about a hotel booked as part of a BA Holiday?
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Old May 17, 2017 | 12:55 am
  #5  
mikeyfly
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I agree that BA do seem to give most hotels a "star" more than they actually deserve. However I can't see BA compensating on this. I guess I'd TripAdvisor thoroughly rather than take BAs description. If you read some of the hyperbole on the website in general (service on board exagerations etc) then you could have a higher expectation
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