FlyerTalk Forums - View Single Post - How to make a complaint about a hotel booked as part of a BA Holiday?
Old May 17, 2017 | 12:53 am
  #4  
garykung
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I had a similar experience but not related to BA (the airlines was UA and it was booked through UA Vacations).

UA did take my complaint and redress accordingly.

I think you should start with BA still.
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