You're Plat & you don't have your # memorized yet?

I've never had to request a rep 5 times for ressies (reservations for those who are upset re: brekkie ), but I know some folk go through multiple phone trees for cust svc. In those cases it's just easier to call reservations & ask to be transferred. But if you're saying you can't even access reservations, usually saying "agent" bypasses the system.

FWIW - I'm the opposite of you. I don't want to be recognized off my phone #. Invasion of privacy & creepy, but that's just me.

Cheers.