Join Date: Aug 2000
Location: Edmond, Oklahoma
Programs: DL Gold, UA Ag Muti-year WN Companion Pass, A+, Hilton Diamond, Marriott Plat Ntl EmExElite
Posts: 941
What's with the crappy new pillows at Hampton?
Am at a Hampton where they have "upgraded" their pillows to that cheap crappy cotton fill that is the cheap version of very bad down pillows. The manager tells me it was part of the renovation and they are seeking a waver to go back to the old pillows because of the large number of complaints.
So why on earth did Hilton mandate these terrible pillows to their hotels? Did they have a family member who had to unload a ton of lousy pillows and they cast them on Hampton? The ones I have in the room would probably be turned down by Days Inn for lack of quality.
Do I need to avoid Hampton Inns now?