Originally Posted by
djjaguar64
I just cannot believe this. Even if they were flagged as fraudulent tickets, why was this not clarified by AC when the couple left Canada. They could have asked to see the credit card with which they had purchased the tickets and the couple would have not have to go through this drama.
This. Verification by presenting the physical card at check-in used is common enough. Some carriers do it universally; others limit it to high fraud potential routes. And I wasn't aware that Portugal was some sort of high fraud risk destination either.