Originally Posted by
MSPeconomist
BDL looks like a small room with mostly tables and chairs, almost cafeteria style they way they're lined up close to each other, for eating rather than soft seating or private areas. It really didn't look comfortable to me and was very different from the MSP Escape lounge. Could there have been another room at BDL that I missed?
I thought the escape lounge at MSP was bush league anyway. They had one agent doing the check in, the food and the drinks. Not easy for her by any stretch and it makes the experience poor overall. I felt for her but the company needs to step up and hire more people to work the lounge.