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Thread: American Express Canada application and reward strategies (2017)
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Old May 15, 2017 | 4:15 pm
  #615  
604flyer
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Join Date: Mar 2017
Posts: 73
Originally Posted by JJonahJ
That does seem odd.

We've seen two types of "pending" messages in our recent applications (Feb/Mar).
  1. Thank you for choosing American Express. We are unable to give you an instant decision at this time. Your application will be processed within 10 days. Questions? Call 1-800-565-0288 and quote reference number: XXXXXXX
  2. Thank you for applying for SimplyCash Card from American Express. Your application is currently under review and will be completed within 10 days. If you have additional questions regarding the status of your application, please call the New Accounts Department at 1-800-575-2273, quoting application reference number: XXXXXXX

If she has excellent credit and is in a rush for the card then I'd suggest her to call Amex to push the application through. No need to wait. Should be easy for approval.
I have applied for 3 AMEX in past 2 months and referred 3, none instant approved even with excellent credit and perfect AMEX payment history. All received option 2 above from JJJ. New or existing cardholders, both got same.

All called the new accounts line, no issues with application approved over phone. On my 3rd app AMEX called me at home AND at work... fraud prevention department, making sure it was me signing up.
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