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Thread: Air Canada bumps man off flight, separating him from girlfriend
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Old May 15, 2017, 10:30 am
  #39  
The smallest state
 
Join Date: Dec 2014
Location: Providence RI
Programs: American Exec Plat, Hyatt Refugeeist, Marriot Gold, Air Canada Cattle Class, Korean Air Morning Plat
Posts: 988
Originally Posted by Clipper801
Most other airlines would have handled it in a more apologetic manner such as booking him on the next scheduled flight (not "next available" flight a day or two later), complimentary upgrade to business class and a meal voucher if the wait for the next flight is over a meal time or let the passenger into the lounge to wait.

The AC agent can force confirm a seat even if the flight is full in the same way as upper tier Altitude members' guaranteed booking policy.
Most other airlines....................

"Most", but not AC. Hence the reason for the CBC coverage. I mean if AC would stop treating people like cattle, maybe hired some polite workers and moved the grumpy ones to a non-customer facing role, they would get some slack.

AC is kind of like a corporate-gaff machine. Once a day/week/fortnight/month they have to go and self-inflict another wound. It's just in their nature.
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