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Old May 14, 2017 | 4:31 pm
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mhdena
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Originally Posted by Sintaku

I disputed the whole charge for overcharging with Chase and put down how much I expected the charge to be (in the box provided).
IMO this should have been handled with the restaurant. I'm sure they would have reversed any honest mistake, and if it wasn't an honest mistake they can take of the situation there.

I had a server try to double dip a tip once at Benihana, I paid a cash tip and the server himself added in the same amount.
I called and the manager was glad to hear about the incident, reversed the charges offered some sushi rolls and dealt with the server.

I used Amex but there was no reason to call them just like there was no reason to call Chase.
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