FlyerTalk Forums - View Single Post - Delayed flight, misconnected and charged. Any chance of a refund?
Old May 14, 2017, 9:51 am
  #8  
ioto1902
 
Join Date: Oct 2014
Location: Europe
Programs: EK plat, ex-FB gold, Accor plat
Posts: 1,076
I don't know the exact rules, but when a ship arrives late, there are usually a number of EK staff looking (and shouting) for transfer pax holding a destination board.
It is quite straightforward.
Any chance, your friend missed it ?
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