Originally Posted by
EtheT
At Navylad, did you read it that way? Fascinating.
As it happens AA apologised profusely on BAs behalf, seemingly my potential future value has some worth there and was reflected in my Advantage. As someone put it the BA tough titty approach less so. As for the maths, if the luring of high value customers from other airlines were not a factor then why do status match or challenges exist or so much emphasis placed on the soft product to achieve retention?
If AA apologised, it should be on their own behalf; you indicate that you didn't feel that the charging for J seats prior to 24 hours prior to ETD, as demonstrated BA clearly state this to their customers, but from your experience it would appear AA didnt make it clear at the time of booking.
I would advise against allowing airlines to pass their error off (if indeed an error occurred) as someone else fault, but trust since AA see you as such a valuable albeit without status pax, that they will find the cost to the seat selection for you.
BA does not feel the neee to offer status matching, but as discussed by others, your flights should allow you advanced seat selection if you credit them to BAEC for any future flights and trust you are now well informed to check what is included in your price in any future high valuable flight purchases; as demonstrated by your knowledge of LX, airline policies change.
One final point, if you manage to find a OW airline that does status match and you are successful, you will then be entitled to select seats for free.