Originally Posted by kb9522

Did OP ever even mention Dao? He was talking about getting exceptions to policy. I agree that Dao should not figure into this discussion as it is beyond the scope of the original topic.

The terms are actually very clear and the contract of carriage is easily accessible (at least for the airlines I fly on). Just because you choose not to read them, doesn't mean you didn't agree to them.

I'll admit that I don't read the iTunes terms and conditions every time I update my phone... Consequently, I'm wholly liable if somewhere in the tiniest font supported it says I have to amputate my left hand.

You seem very unhappy with commercial air travel. Perhaps you would be better suited to look at alternative travel arrangements. I, on the other hand, enjoy air travel immensely and as such have invested the time to understand the legal agreements involved. That way, if an issue arises, I'm armed with the knowledge to deal with it effectively and diplomatically... as opposed to having a temper tantrum in public.