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Thread: Is there a last minute upgrade tool I'm not aware of?
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Old May 13, 2017 | 11:27 am
  #11  
Baze
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Originally Posted by MeanwhileBackAtFAI
I don't know how it works on AS. I was recently on DL domestic and tried to pay for an upgrade to first at T-3. Customer service staff told me that Diamond Medallion are in line ahead of me and they would be receiving the upgrade before I, as paying customer, would.

DL put a hold on my CC for the amount, then I didn't get the upgrade, and they removed the hold.
That's what UA promised but they backtracked behind the scenes and anyone who paid an upgrade fee got it ahead of any elites on the upgrade list (except maybe GS).
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