FlyerTalk Forums - View Single Post - CSP & CSR Trip Cancellation/Delay Insurance Issues/Comments (2016 - 2019)
Old May 12, 2017 | 10:43 am
  #232  
747FC
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Join Date: Jan 2013
Location: Hawai'i Nei
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Originally Posted by cynstalker
Chase Sapphire Reserve Trip Cancellation/Interruption Benefit is great!

I just received a check for over $5000 for a hotel stay I had prepaid in Venice for my family that I had to cancel. My sister got ill and was hospitalized in Florence and we were unable to go to Venice. After 13 weeks of providing documentation and making weekly follow-up calls, I received the check. While I did have to jump through their hoops, it was worthwhile!
Sorry to hear about your sister--hopefully a full recovery.

Can you share what documents you were required to provide? Other hoops?

Thanks.
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