FlyerTalk Forums - View Single Post - Underwhelmed by BA's service on broken baggage

May 12, 2017 | 4:59 am

#2

Tobias-UK

Ambassador: The British Airways Club, easyJet and Ryanair

Join Date: Sep 2011

Location: UK/Las Vegas

Programs: BA Gold (GGL/CCR)

Posts: 17,033

Did they not provide details of the item they proposed to send you to replace your bag before you accepted it?

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