FlyerTalk Forums - View Single Post - Chase purchase protection issues [Consolidated]
Old May 11, 2017, 4:50 pm
  #36  
mia
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Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,955
Originally Posted by nfg05
Though not spelled out in the T&C, ... Pretty misleading that they don't define the term 'involuntary and accidental parting with property' in writing up front when you sign up for the card, only once you try to file a claim.
This is in the published terms of the benefit.

https://www.chasebenefits.com/sapphirereserve

Page 6:

Purchase Protection covers eligible items of personal property
you purchase using your Account in the event of theft, damage or
involuntary and accidental parting with property.*
Involuntary and accidental parting with property means the unintended separation from an item of personal property in which the item’s location is known but recovery is impractical to complete.
What is not covered?

Items that mysteriously disappear. “Mysterious disappearance”
means the vanishing of an item in an unexplained manner when
there is an absence of evidence of a wrongful act by a person
or persons.
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