FlyerTalk Forums - View Single Post - Moxy Vienna Airport, Austria [Master Thread]
Old May 10, 2017 | 12:04 pm
  #9  
christianj
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Join Date: Jul 2003
Location: CT/ Germany - Ich spreche deutsch
Programs: UA Plat, Bonvoy LTTE, HH Dia, HY Expl
Posts: 4,797
Just completed a one night stay before an early morning flight last week. My overall thoughts:

- a short walk from the terminal. If you are familiar with how to get to the rental car center then you keep walking along the underground corridor past the rental car center to get to the hotel.
- check-in was a complete MESS! It took me close to 20 minutes to check in at 9:45pm.
- I speak German and I was surprised that the agent asked me to speak English...she was clearly eastern European and I assume English worked better for her.
- Lively lobby which could be a good or bad thing depending on what you like.
- Received an upgrade to a suite but was annoyed that the suite was set up as as a handicap room. Unsure if all suites are like this but the annoying part was that the door opened automatically when you swiped the card and it opened ALL the way and took forever to close. Forcing the door closed was difficult and clearly not desired as there was a sign to please not do this. If I were a woman traveling alone and standing there with an open door it might make me feel uncomfortable.
- Room was nicely decorated but even the suite was small.
- Mattress was horrible... one of the worst I have slept on in any budget hotel! I also did not like the pillows!
- I was on the 5th floor and the room windows faced the inside of the U shaped building. When I opened the windows I could smell a very heavy smell of cigarette smoke coming in from the outside . I am unsure if maybe the staff smoked below but being 5 floors up you would think the smell would not be as noticeable.
- Bed is a sort of mattress on box base setup and there were lights under the bed. I couldn't figure out for the life of me how to get them to turn off when I wanted to go to bed. Tried every switch and finally gave up....only to find out that they went off automatically after a couple of minutes. When trying to figure out how to turn off the lights I thought I would call downstairs and ask but there is no phone in the room.
- Room cleanliness left a lot to be desired. Glass bedside table were full of streaks and smudges.
- Check out at 4:30am was more efficient and quick....again the guy seemed to prefer English over German.

In summation, the concept did not impress and as a longtime Starwood loyalist I much prefer the Aloft concept even thought that has room for improvement. Would I stay there again? For the sake of convenience I would but only if I had an early morning flight.
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