Originally Posted by
JJ804
Can anyone explain the odd pricing for Points + Cash at this property? The cash part is supposed to be $125, which at the exchange rate of around 0.009 should be about 13,889 yen. Instead it is charging 16,038 yen. I thought maybe that price included taxes, but taxes of 18.8% are still shown on top of it. The WOH rep on the phone had no explanation. I looked at other Hyatt hotels in Japan and they are all showing the expected prices. Anyone have an explanation? I'm going to try to call Hyatt again during the day and get a supervisor.
I reached out to Hyatt on Twitter about this a week or so ago. Said they will "look into it".