Originally Posted by
tcook052
He asked for help and didn't receive it. It would take 2 seconds to look at either his I.D. or his file noting his age and the fact that he was rebooked for the next day and was therefore stranded, a circumstance he likely made quite clear to them. No, sorry but don't believe miscommunication can be cited as a mitigating factor in the airline doing nothing to assist this passenger.