Originally Posted by MSPeconomist

What in the world does runway construction at an airport have to do with whether an airline is able to fulfill its published promise to look after strangled young travelers?

OTOH, was he traveling without any way to purchase food in the airport? He should have had USA and Canadian currency plus some sort of credit card, debit card, etc. Many young kids (including those much younger than 15) are given prepaid credit cards for this purpose when they travel alone.

He did the right thing in asking for help, but how could airline employees, or indeed any responsible adults, just leave him to fend for himself overnight and possibly even for almost 48 hours?

It doesn't matter, but I'm a bit curious about the purpose of the trip as the mother seems to live about three hours from Thunder Bay.

No one apparently asked, but I wonder whether AC would have permitted a free rebooking to avoid the Toronto connection after the runway construction problems were announced.