The teen said he spent part of the night running between Air Canada service desks explaining that he was a minor and needed help. When none was offered, he did his best to stay alert and awake for fear he would be robbed if he let his guard down.
While I'm not sure I would fear robbery staying at YYZ overnite he's a teen and unsure of what to expect and it is disappointing that no help was offered even after his situation was made quite clear to airline staff. Doubly disappointing is the teen was almost stranded at YYZ a second night:
In the end, the family intervened and booked the teen a flight, at their own cost, on another airline, Patock said.
It was to save him from spending another night alone in Toronto, after the May 2 flight he'd been booked on was cancelled and Espinola was rebooked, a second time, on an Air Canada flight departing May 3.