FlyerTalk Forums - View Single Post - CBC: Air Canada leaves teen 'trapped' alone overnight at Toronto's Pearson airport
Old May 10, 2017, 5:19 am
  #7  
yyznomad
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Originally Posted by smallmj
UM is a specific service that involves escorting the child every step of the way. It is mandatory for kids 8-11 and optional for kids 12-17. It is only available on direct flights. This kid had a transfer in YYZ, so it was not available to him.
Ahh. Important point indeed!
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