FlyerTalk Forums - View Single Post - CBC: Air Canada leaves teen 'trapped' alone overnight at Toronto's Pearson airport
Thread: CBC: Air Canada leaves teen 'trapped' alone overnight at Toronto's Pearson airport
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Old May 10, 2017, 5:16 am
  #6  
smallmj
 
Join Date: Apr 2016
Location: YHZ/YQM
Programs: Aeroplan
Posts: 1,618
UM is a specific service that involves escorting the child every step of the way. It is mandatory for kids 8-11 and optional for kids 12-17. It is only available on direct flights. This kid had a transfer in YYZ, so it was not available to him.
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