Originally Posted by
nacho
This has happened before and what I do is to write to Marriott customer care and told them about this wrongful charge. The hotel should never charge you in the first place.
Do you have the reservation email? If it's outlook you can't see the full terms on your phone. Try open the email from your PC to see if you can view your original reservation.
Thanks, yes I have a copy of the email. Is there an email address for Marriott customer care?