Originally Posted by
antonius66
What property was this? Name and shame has to be a continuous activity so people know what places to avoid if possible, and if not, to be prepared to be treated a certain way and to fight.
It wasn't one property, I called the main Hyatt line and tried to use the TSU at three different properties in one city and they all said 'no upgrades available'. It's not a special event weekend, either; rates aren't high.