Originally Posted by
Kacee
+1
Let's please not take cheap shots at the very nice folks working under the "WoH Concierge" handle.
I think it's safe to assume that the reduction in pro-active posting is the result of a management level decision to participate less actively. This is not uncommon on FT, particularly when a forum "turns" against a program. Same thing happened on the UA forum, where UA Insider basically disappeared two or three years ago.
+1
I am sure they have been given their marching orders, to essentially not publicly engage. Which is a shame, because a quick post could have stopped this thread
http://www.flyertalk.com/forum/hyatt...-midnight.html
in its tracks right away. I know they were online when that thread got rolling. Blame goes to management.