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Thread: Delta rebooked us on Hawaiian but didn't pay
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Old May 9, 2017 | 1:28 am
  #6  
49penguins
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Join Date: Feb 2017
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Originally Posted by flyerCO
Saying this is an award would have helped. In general DL can't endorse another carrier's reward ticket to OAL. KE would be needed to do this. Thus the DL agent updated the reservation, but then it either failed to reissue a ticket or DL reservation caught it was an award and wouldn't reissue.
Wonky, but that actually makes some sense, didn't realize award tickets were handled differently.
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