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Thread: Delta rebooked us on Hawaiian but didn't pay
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Old May 9, 2017 | 1:12 am
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Originally Posted by 49penguins
Booked via KE miles. Chase points to KE miles to get the best mileage redemption rate for tickets to Hawaii.
Saying this is an award would have helped. In general DL can't endorse another carrier's reward ticket to OAL. KE would be needed to do this. Thus the DL agent updated the reservation, but then it either failed to reissue a ticket or DL reservation caught it was an award and wouldn't reissue.
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