Originally Posted by
KatW
Jim and I are hosting our Brooklyn-based godless son, his wife and two kids (11 and 8) for a week at Grand Wailea on Maui. Made the arrangements over six months ago, working with a TA I use no longer for new bookings. The process has not been smooth and, although I am not one to count pennies, the cost has been impressively outsize ... but, Hawaii, right? As in, Right to Gouge state.
Thus, happy to report that I've been working with a Napua Tower (the club level) concierge and he has been nothing short of stupendous: accommodating, swift to respond, good answers, super service. Kudos to Jonathan Severance at Napua Tower / Grand Wailea, he is the bees' knees, not to mention the cat's meow. I begin to think this will be a grand respite for all of us. Seven weeks to go.
Now this is starting to sound better... glad you are well looked after & the trip details are coming along nicely. Always fun with the family -- maybe you get to reward yourself with a bit of spa time to recharge.