Originally Posted by
klmml
Best business class in the world: um, it's ok I guess...
It is far from the best and lacks in many ways. The flaws have been discussed inside out on here and improvements are yet to be made.
Future Lounge nonsense: Not heard of this, but people's expectations of lounges are that:
1) they can actually use one when flying SK
Right on.
2) they have some edible food and drink
This should really be their
#1 goal.
Let's fix those before talking about gyms.
I can't think of something I want less than a gym in a lounge. This is really the least important and least relevant addition they could possibly add. Fast and stable wifi I can work on, edible food and ensuring no overcrowding are the top priorities.
App stuff: No. Please, no.
Seconded!
And how about apologising for, and fixing the website?
Seconded again.
So far this shows again that SK has no idea wha they are doing and are acting on ideology instead of customer feedback and basic airline/lounge concepts.