FlyerTalk Forums - View Single Post - Accorhotels websites inconsistencies, scams, bugs and…I don’t know what else…
Old May 7, 2017 | 2:19 am
  #234  
Goldorak
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Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Ultimate/Platinum for life/Club2000, Accor ALL Diamond
Posts: 25,043
Some good stuff today

1st picture below : booking an hotel in France. At the end of the booking process, there is a field where you can write a note to the hotel. The screen says "if you want to communicate with the hotel, please write your message in English". I am French, based in France and book an hotel in France, so why would I have to write in English

Misleading prices for bookings in NYC
2nd & 3rd pictures : Sofitel NY, book from €698,41, but next screen the lowest price is €801,43
4th & 5th pictures : Novotel NY, book from €620,52, but next screen the lowest price is €712,05

some weird things (6 & 7 th pictures):
for Sofitel NY : one of the rate proposed is "Canada 150 credit offer". No idea what this is. And if you click on details, in the section "benefits included in the rate : you cannot cumulate this offer with another promotion and you cannot convert the credit in cash". So I understand between the lines that you get a credit of CAD150 to spend at the hotel for F&B for instance, but why on earth would I have a credit in CAD in a US hotel and as a French person booking on the French website . And something else pretty weird at the bottom of the details screen, section "credit card fees". With such a title, you expect something like a supplement if you pay by CC. But no, it's telling you that the hotel is entirely non-smoking and if you smoke, they will charge you 300 Australian dollars for cleaning

hmmmm
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