Originally Posted by
Mapman
I survived drinking a cup of water on a FRA-LHR service a couple of weeks ago. Even got it whilst BOB service underway although was warned it would be after sales had finished.
This is was a final positioning flight after PSA-DOH-AKL-DOH-FRA on QR. Mrs Map commented, unsolicited, how different the feeling was on BA compared to QR (albeit our QR flights were in J). No interaction from crew on the BA sector and loud, constant inter-crew conversations during boarding and the flight. Passengers seem not to be the focus of attention of BA crew, on this flight at least.
Definitely not a feeling of being being a valued customer. Such a contrast to the friendly, engaged and engaging QR, Latam and QF crews we encountered on our NZ/Oz trip.
Not a fair comparison really, you were travelling in economy. You should always expect to receive a more personal service in business, it's not easy to get too engaged with passengers when trying to serve a plane load of economy passengers with food and drink. Had you chosen to fly Club Europe you'd much likely have far more engaging crew.