FlyerTalk Forums - View Single Post - Flying on / after nex gen system cutover day (May 9)
Old May 5, 2017, 9:29 pm
  #13  
ursine1
 
Join Date: Mar 2011
Posts: 6,286
Originally Posted by 737MAX8
I don't think it's going to be that big of a deal. All international flying has had it for years and even in stations without int'l (DAL for example) still check in pax for int'l itineraries. As most check in from home and such, I really don't think it will be that different from a normal day with just a few oddities here and there.
I hope you're right. But I suspect you're wrong.

At MDW, international is a completely different counter, staffed by completely different staff. International still operates a separate call center. The number of staff currently using the new system is very small.

Beginning May 9th everyone will have to use the new system, and the vast majority of them have only limited training using it.
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