FlyerTalk Forums - View Single Post - China Eastern worst customer care in the Asia , or the world ?
Old May 5, 2017 | 7:33 pm
  #12  
Flame3601
 
Join Date: Oct 2015
Location: Cape Town
Programs: BA Exec Gold , Qatar Priviledge Club Plat
Posts: 1,581
Angry Round 6

Round 6...
3am

I have been on hold for the last 30 mins to HK call centre , Shanghai's " 24/7" call centre doesn't even work or connect, all i get is the engaged tone. All i want to do is cancel a ticket , honestly never had such poor CS in my life and thinking the hold music is making me insane

It is really starting to piss me off
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