Described by
attorney Ken White on his blog:
Warning: Language!
https://www.popehat.com/2017/05/01/a...ht-experience/
Over the course of the first few minutes, he shouted "SHUT THE .... UP" and "I'M TRYING TO SLEEP" and "I'M A PROFESSIONAL FIGHTER" and "I WILL **** KILL YOU" and "I WILL CHOKE YOU OUT" and "DO YOU WANT TO START SOMETHING" "YOU **** *****" and "YOU **** **** KEEP TALKING" and so on to that effect. Flight attendants approached and tried to talk to him and he responded with more shouted obscenities and repeated invocations of his status as a "professional fighter" and his willingness to choke and/or kill people and more calling the family in front of him "ragheads." As people craned their heads to see what was going on, he began to shout at them, yelling "*** YOU STOP LOOKING AT ME" and "STOP LOOKING AT ME *** I WILL KILL YOU" and so forth.
It seems that American Airlines did little to see that this man would be brought to the attention of the police
I was very surprised that by the time I got off — I was seated maybe 3/4 of the way back — there were still no cops or security folks on the plane or even waiting outside the plane. No law enforcement or security was visible. I asked the head flight attendant and the captain if someone was taking statements and they said they didn't know. Cops eventually showed up — I know because about half an hour later in the baggage claim area, as we fruitlessly sought our bags, I heard someone mention giving a statement. But I also saw the family that had been harassed standing in the baggage area. Nobody had escorted them off for their safety — despite the dude making death threats at them — nobody was watching over them in baggage claim, and nobody had tried to take their statement, or even (apparently) tried to.
Interesting. I wonder if Airlines are now too afraid to deal with bad passengers.