I had the same issues this last month. Normally after I connect to the SW wifi and then open the browser, it would automatically connect to getconnected.southwestwifi.com. This has not been happening lately so I've just been manually putting in the aforementioned website address. My IPhone is taking me to a previous session so I don't have the ability to open up the live tv by first viewing the advertisement from their sponsor. I can however get to the home page and I can tell I'm connected to the server. Does anyone know how to access the sponsor link to open up the live tv from this point? Any ideas on how to get my iPhone browser to automatically access the site like it used to? I have reset the network settings and that didn't work. Thanks.