Originally Posted by Flocki

Hey

Actually I like to Flyer from ZRH TO HKG because of 3-3-3 in economy class and not 3-4-3(Swiss)

my flight KA615 from XIAMEN to HKG was 2 h 47 mins late because of "operational reasons". Instead of landing 9.45 p.m....I arrived at HKG 0:31 a.m.
This was the reason, I missed my flight CX383(scheduled 0:05) from HKG to Zurich.

CX booked me a new flight route. 1. CX257 HKG-LHR 2. BA718 LHR-ZRH.

Instead of a direct flight to ZRH, I had to fly over LHR. Instead of arriving 6.30 a.m. in ZRH, I arrived 7.45 p.m...a delay over 12 hours

Cathay told me that because of the new booking via LHR, CX fulfilled their obligations completely

For me, this is not okay. Next time I will fly SWISS