I had a hotel manager and his 2 underlings do something at what I'd consider to be a flagship property In a major city that is so astonishingly bad I believe the CEO would be overcome with labor pains if he was watching in real time. Unfortunately for Marriott this thing that happened was a proximate cause to an enormity of bad events and legal liability and millions of dollars in a suit. Fortunately for Marriott, I am a loyal customer and I'd rather use this as an opportunity to work out a deal for some free rooms and to get Marriott to adopt some ideas I have that I am certain will help the brand. Hoping someone from my favorite company or one of the more established forum folk can PM me an email address. I consider Marriott to be family and I don't believe in suing my family. Thank u good friends