FlyerTalk Forums - View Single Post - JW Marriott Hotel Hanoi, Vietnam [Master Thread]
Old May 3, 2017 | 10:20 pm
  #61  
Handcake
100k
20 Countries Visited
80 Nights
5 Years on Site
 
Join Date: Jan 2016
Programs: Marriott Titanium and Air Canada 35k
Posts: 266
Originally Posted by Vince Chan
Overall I have a lovely stay at this property despite sometimes the situation at the lounge is a little out of control. The staff have been really helpful and caring during my last day . I think it is very important to find one associate that you can communicate well during your stay , because each associate displaying different ways of service and personality. It's like making a friend, in a new place you should find one or two that you get along with well. I did so in the restaurant and executive lounge to introduce myself and sharing how I felt. My experience turned out to be much better than the first day.

I am planing another trip in June for two of the newest Marriott premier properties in Thailand and Singapore.

Having sharing and participating at many major travel forum for years including Marriott's own , never met the experience at FT here like yesterday. Sure, in the world of internet, it is easily to hear different voice, , some people agree with you, some people may not . But most importantly is to remain civilized even when you do not agree with someone, and focusing on the topic instead of the people .There is nothing wrong with making jokes or being sarcastic occasionally, but do not cross the line. Even if I don't agree with someone , normally I would not keep going after him/her just because I don't like him/her. I think most normal person would understand this.

I certainly will not come back here in FT again to share or posting any future pic and stay review and believe it or not, I do in other forums. And my new posting in SPG forum about Amex and Plat might also being reported as a useless and incorrect topic because it is posted by me.

This will be my last here.
I don't see any posts above that crosses any line. Perhaps if there was one, a moderator removed it?

I will say, you should not label FT as being unfriendly because one person wasn't nice. There are something like 100k+ people on this site.

Also I read your review, and that was the room I was supposed to get! It was on my app and then disappeared a day or two before checking in and I got downgraded. The room was still great, but that suite was beautiful!
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