Originally Posted by
Zeeb
Well, I just got back from Ireland where I had a Hertz rental. I got the supercover and (thankfully) also the tire coverage. Which was good because there was a rock hidden by some grass on a side road that popped both of my left side tires. They sent somebody out with a new car (and replacement tires in the trunk for the damaged car). The itemized bill I received included a fairly substantial roadside callout charge but that's it for now. I'll be watching my credit card closely over the next month or so to see if anything else shows up because right now even though I have the bill they haven't actually charged my card yet (the holds disappeared a few days ago but there hasn't been a corresponding new charge for the actual bill). Hopefully I'll have a positive experience to add to the thread but we'll see. I have my fingers crossed.
Before driving in Ireland, I would have had a hard time understanding your story, but having driven over there a number of times, I'm completely sympathetic. Last year, I was driving through a small town in the west when I had to make a left hand turn. I gave plenty of space away from the curb--if it had been a normal curb. After hearing a horrible scraping noise from the left underside of the car while executing the turn, I stopped and saw a medium dent on the lower part of the vehicle below the door. I looked back at the corner I had rounded and saw an outcropping from the curb that stuck out at least a foot that I had scraped with the vehicle.
Driving around and through these kinds of hazards makes it easy to understand why insurance works the way it does in Ireland!