FlyerTalk Forums - View Single Post - Vancouver Hyatt Regency now playing the award night games
Old May 3, 2017 | 5:17 pm
  #14  
Kacee
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Originally Posted by moulder3
Respectfully, that's completely false--rarely are these issues resolved. And GP Concierge has flat out said this isn't a problem they will investigate, instead saying they "encourage members that find a potential situation relating to award availability to contact their nearest Global Contact Center for assistance and research."
I'm well aware of all that. I'm one of the primary contributors to the thread you reference.

The fact is, that I can recall several instances where someone (including me) has posted a report of a problem with a specific property, and the problem has been fixed within 24 hours of the posting.

I'm not talking about the chronic abusers and their deliberate system gaming (e.g., Maui Andaz), but situations where there does seem to have been an honest mistake in how the property is displaying availability.
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