Originally Posted by
flyerkit
Thanks for sharing your experience. I am OWE. I will phone them and ask about segment protection. I made the mistake of booking via ebookers who don't seem geared up for handling slightly off beam anomalies - although the staff are polite!
Thanks.
Any extra cost should be paid by the car driver (insurer) who knocked me off my bike, but cash will be a long time coming!
Yea, to second what Guy Betsy implies...
This is not a "slightly off beam anomaly".....this is basically like the cardinal sin #1 of etickets, unfortunately. You absolutely should get CX on the horn, and I expect at the most what they'll do is allow you to cancel without penalty if it applied. You just are not going to be allowed to start a ticket halfway through. This eliminates the whole crux of point of sale pricing discrimination, despite the unfortunate situation you have been placed in.
Now, that being said there's a decent chance an ex ICN biz pricing will be attractive like said above. But I just wouldn't get your hopes up for CX to allow you to run the second half of an itinerary and not the first. We've got threads on here where CX doesn't allow that for funerals let alone an injury.
I suspect you have some work to do.