TO: MAGEXPECT

Thank you for responding to my plea......the NZ CEO offered to refund my tkt to my CC. But, I bought the tkt thru a bulk broker, and the receipt only shows the taxes. So, I don't know yet whether he intends to refund the full amount, or only the tax? Incidentally, in my letter, I requested 2 FC tkts, with the explanation that my husband can help me next time we fly to SYD. The CEO said that he couldn't acquire two FC tkts (what?????), but that he would refund my money. We'll see if it's a hundred, or 3000+ that's credited to my CC.
Thank you again, MAGEXPECT, but I can't accept your apology because you didn't do anything wrong.......I appreciate your kindness, though. Sydny